Infocom - Business Services - Industry Solutions - Financial Institutions - Branches
Branches
Branches play a vital role in maintaining connections with clients and performing essential financial operations. They are the face of the financial institution, shaping clients’ overall impressions of its performance. Therefore, the uninterrupted and reliable operation of branches is critically important.
Branches
The process of opening and connecting new regional branches is often fraught with challenges, especially when choosing reliable local communication providers. For bank managers who are not telecommunications experts, pricing is often the primary selection criterion. However, this approach rarely reflects the true reliability and quality of services. This can result in significant future issues, such as frequent connectivity interruptions, unreliable links to the head office, or insufficient technical support from the selected provider. These problems can delay the opening of new branches or cause operational disruptions, tarnishing the bank’s reputation, frustrating clients, and potentially leading to financial losses. Frequent connection failures may render a branch unable to process financial transactions, causing delays in service and leaving clients with an impression of managerial incompetence. Such scenarios highlight the importance of selecting a reliable telecommunications partner capable of providing stable connectivity and top-tier technical support.
With regional offices across Ukraine and years of experience working with a variety of companies and institutions nationwide, Infocom collaborates with numerous local providers. Entrusting us with the connection of your branches ensures high-quality services at optimal costs. We eliminate the need for you to individually search for local operators or negotiate separate contracts. Instead, everything is managed under a single contract, adhering to a unified quality standard and supported by a single technical assistance hotline.
As with head offices, we offer energy-independent internet connections, reliable data transmission channels based on our national Infocom network, and the design and deployment of corporate SD-WAN and MPLS networks. Additionally, we provide external perimeter protection for your network. Particular attention is given to securing branch workstations and email systems, as our experience shows that regional staff sometimes take a lax approach to corporate security policies. These measures are essential for safeguarding the bank as a whole.
Partnering with Infocom gives you reliable branch connectivity with consistent quality standards, saves time and resources in managing local providers, and ensures seamless operation with 24/7 technical support via a single hotline.